ICTRecht

The match makes the choice

Due to the rapid growth ICTRecht has experienced, there was a need to further professionalize our IT operations as well. This led to the decision to outsource IT management. Kors Monster, the current director of ICTRecht Security, explains: “We wanted to professionalize our operations and make the entire process run much more smoothly. We wanted our employees to have a single point of contact where they could ask questions and receive immediate assistance. We also wanted a seamless onboarding process for new employees. It had become too much for the colleague who was in charge at the time.” To meet this need, ICTRecht decided in January 2022 to partner with Root3. ICTRecht opted for a comprehensive, hassle-free solution and optimal expertise, with a focus on collaborating on growth in the IT field. Consequently, they selected the Apple Managed Services offering, which consists of Apple Managed Workplace and the Productivity Suite. Both ICTRecht and Root3 share the perspective that there is always room for development and growth. Through regular meetings, IT operations are continuously refined. This is done based on ICTRecht’s needs, the market trends Root3 identifies, and the requirements of the Apple platform. In this way, Root3 ensures that end users, as well as security and management measures, receive the appropriate attention.

New IT Administrator: Taking the Reins

Root3 has completely taken the burden off ICTRecht when it comes to managing their Apple devices, with a specific focus on macOS and its end users. Root3 provides seamless onboarding and offboarding of employees and acts as the central IT department for employee inquiries. Kors Monster emphasizes the importance of this specific expertise and says: “The collaboration between ICTRecht and Root3 runs smoothly, and they actively contribute ideas alongside us, which enables them to bring our ideas to life. This is why ICTRecht continues to choose Root3.” ICTRecht is very positive about its experience with Root3’s Apple Managed Service. Menno Hilarius (Chief Operating Officer) is satisfied with the service they have received. Menno Hilarius: “I’ve noticed that response times are better than what I’m used to, and that the Root3 team actively contributes ideas and thinks through solutions. And by working with Root3, we don’t have to hire our own IT team. That saves us a lot of time and money. I’m therefore very satisfied with the partnership.”