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Why Root3
The strategic partner for your Apple IT. We don’t sell hardware, but we do offer honest advice and a robust, secure working environment.
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Partners
We work with the leading tech brands, such as Apple, Jamf and Microsoft. This enables us to integrate Apple seamlessly and securely into any environment.
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Careers
Are you passionate about Apple and IT? Join our close-knit team of experts. Discover challenging projects, plenty of opportunities for growth and a unique culture.
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Apple Premium Technical Partner
We are part of a select group of IT partners with Apple Premium Technical Partner status. This is the highest level of recognition within the global Apple Partner Network.

For your organisation, this means rock-solid guarantees: you’ll be working with certified experts who know the complex Apple business environment inside out. We combine this exclusive expertise with our ISO certifications to build an IT foundation that simply works and provides maximum security.
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Managed Services
Proactive management of the Apple workplace. We take care of all your IT needs, so you can focus 100 per cent on your organisation.
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Security
Security for all Apple devices. Protect your data and comply with regulations, without compromising on the ultimate Apple convenience.
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Maintenance
Preventative maintenance of the IT environment. Through regular checks and updates, we keep all systems secure and up-to-date.
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Help Desk Support
Fast IT support for the whole team. Get in touch with our Apple experts straight away for personalised assistance, either remotely or on-site.
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Projects
Targeted delivery of IT projects. From an insightful QuickScan to a smooth migration with immediately measurable results.
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Secondment
Flexible support for your IT team. Bring in temporary expertise in Apple products and a can-do attitude to help you achieve your goals more quickly.
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Blog
Apple IT knowledge and tips. Optimise your business IT environment straight away.
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Newsletter
Want to stay ahead of the game in Apple IT? Get the latest tips sent straight to your inbox.
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root3 - managed software

Managed Software

Software that's always up to date, without manual management or unnecessary disruption.

Outdated software is an unnecessary risk

Keeping the software on all devices in your organization up to date sounds simple. But in practice, it isn’t. Operating systems receive regular updates. The same applies to applications such as Microsoft 365, Google, or Adobe, and many other tools used on a daily basis.

Users often put off installing updates, and forcing updates can disrupt work. Meanwhile, outdated applications and operating systems increase the risk of security incidents. Effective patch management, therefore, doesn’t require more updates, but rather control over when and how you implement them.

Updates without any hassle

With Root3 Managed Software, we centrally manage updates to operating systems and applications. Together, we determine which software is part of your environment, establish an update policy, and ensure a controlled rollout.

Security updates are given higher priority than regular updates. Where necessary, we work with test groups. Employees receive clear notifications and sufficient time to complete their work within the agreed-upon deadline.

In addition, we provide a clear overview of software and licenses. This creates a unified, managed approach to applications, updates, and their use.

software

The benefits of Managed Software

Updates under control, software secure, and employees able to work without interruption.
Maximum Security
Outdated software is the leading cause of cyber incidents. We immediately address security vulnerabilities by rolling out critical patches quickly and accurately.
Controlled Rollout
When necessary, we first test updates with a limited group of users and then roll them out in phases to the rest of the organization.
LESS DISRUPTION
Users receive notifications giving them time to choose when to update. Is an update necessary? If so, a predetermined deadline applies.
STATUS UPDATE OVERVIEW
Reports show which devices and applications are up to date and where action is needed. This is essential for internal security policies and for audits.
SMART LICENSE MANAGEMENT
Pay only for what you need and use. We monitor licenses, usage, and renewals, and identify areas where you can save money.

What is included in Managed Software?

We combine automation, centralized management, and clear communication to ensure that software is consistently up to date.

  • App Catalog

    Our in-house patch management solution automates the installation and updates of macOS applications and is used worldwide.

  • OS Update Management

    Policies and update processes for macOS, iOS, and iPadOS. This is how we determine when updates are released, what priority they are given, and whether installation is required.

  • Software Licensing

    We help manage, renew, and consolidate software licenses. This provides greater clarity and control over usage, contracts, and costs.

  • Root3 Support App

    We use our own Support App to communicate directly with users—including to provide necessary updates. It’s clear for employees and manageable for IT.

Can Patch Management help mitigate security risks?

Wondering which software is lagging behind, where the risks lie, and what you can automate? We’ll assess your current situation and show you where you can make immediate improvements.
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Frequently Asked Questions (FAQ)

Doesn't patch management cause frustration among employees? That isn't necessary. Forcing a restart in the middle of a presentation isn't a good update policy. That's why we notify users in advance and, whenever possible, give them the option to choose a convenient time themselves. For essential security updates, however, we do set a clear deadline. This is how we strike a balance between ease of use and security.
Do you also support the software that our organization specifically uses? We automate the management of many common macOS applications. Do you use specialized or custom-developed software? If so, we’ll explore how we can centrally install and update those as well. This can be done, for example, using additional scripts or deployment tools.
Is Managed Software a standalone service? Managed Software is part of our Managed Services offering and integrates directly with Managed Workplace and Mobile Device Management, the central management of devices. The combination you need depends on your current IT environment and responsibilities.
How does Managed Software help with ISO 27001 and NIS2? Effective patch and vulnerability management is a key component of information security. With a centralized update policy, controlled rollout, and reporting, we help you implement patch processes in a structured manner and provide clear visibility into them. Managed Software does not, in and of itself, make an organization compliant, but it does support the technical measures and evidence required to achieve compliance.
Do you also manage Microsoft and Google licenses? For comprehensive management of Microsoft 365, Google Workspace, users, identities, and access, we offer Managed Productivity and Identity. Managed Software focuses primarily on software, updates, and related license management.