Founda Health

Forward-Looking Strategy

Maximilian Fenske, known as Max, serves as Chief of Staff at Founda Health, where he oversees the Legal & Compliance team and various company-wide strategic projects. The partnership between Founda Health and Root3 began about four years ago. Max explains: “At that time, Founda Health was a small startup with limited resources. Back then, our technical leads were personally handling the management of the workplace environment and device security. This created a lot of extra work for them, and we also realized that the lack of control over devices could pose security risks. Founda Health decided that security had to be a core value and that a forward-looking strategy was needed.” That’s why the company chose to outsource workplace management to Root3. This allowed the technical teams at Founda Health to focus entirely on their core tasks. Since that initial collaboration, Founda Health has entrusted more and more to Root3, and Root3 has taken on an increasing number of responsibilities. They moved from Health Check to Premium Services and now use Apple Managed Services. Max on their current service: “This fully managed service ensures that all devices within Founda Health are consistently maintained and secured.”

Why Root3: Continuous Availability and Security

For Max, one of the most important reasons for choosing Root3 is availability. This is crucial for Founda Health, as the company operates across multiple time zones, including the U.S., Europe, and India. “Root3 has fast response times and offers continuous support. In addition, Root3 provides us with a proactive approach to security. The team constantly monitors new developments and suggests improvements—without Founda Health even having to ask. Root3’s service aligns perfectly with Founda Health’s core value: providing a secure external product environment and a well-secured internal work environment.”

Hands-off approach

During the merger with a Philips team, Founda Health had to integrate the devices and systems that were still part of the Philips environment into its own infrastructure. “Root3 played a role in this by providing support for the integration and securing of the new devices. The transition went smoothly: the devices from the Philips team could be easily integrated without requiring much effort on Founda Health’s part. The onboarding process for new employees is also streamlined, with new devices automatically configured and secured as soon as an employee logs in for the first time. So it’s really a hands-off approach for us,” says Max.

Root3 as a partner: proactive collaboration

How does Max view Root3 as a partner? “Root3 is a proactive partner that continuously contributes ideas for improvements to our technical environment and security. Thanks to monthly check-ins and high availability, Root3 provides us with reliable and efficient support. They have a deep understanding of compliance, certifications, and audits, which helps us easily address our security challenges. Through our partnership with Root3, Founda Health meets all requirements for a secure work environment and device management.”

Growing Together

One thing is certain: Founda Health plans to grow even further in the coming years.“In that regard, it’s great that we have a solution and a partner that grows alongside our company,”Max concludes, looking toward the future.