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Why Root3
The strategic partner for your Apple IT. We don’t sell hardware, but we do offer honest advice and a robust, secure working environment.
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Partners
We work with the leading tech brands, such as Apple, Jamf and Microsoft. This enables us to integrate Apple seamlessly and securely into any environment.
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Careers
Are you passionate about Apple and IT? Join our close-knit team of experts. Discover challenging projects, plenty of opportunities for growth and a unique culture.
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Apple Premium Technical Partner
We are part of a select group of IT partners with Apple Premium Technical Partner status. This is the highest level of recognition within the global Apple Partner Network.

For your organisation, this means rock-solid guarantees: you’ll be working with certified experts who know the complex Apple business environment inside out. We combine this exclusive expertise with our ISO certifications to build an IT foundation that simply works and provides maximum security.
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Managed Services
Proactive management of the Apple workplace. We take care of all your IT needs, so you can focus 100 per cent on your organisation.
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Security
Security for all Apple devices. Protect your data and comply with regulations, without compromising on the ultimate Apple convenience.
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Maintenance
Preventative maintenance of the IT environment. Through regular checks and updates, we keep all systems secure and up-to-date.
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Help Desk Support
Fast IT support for the whole team. Get in touch with our Apple experts straight away for personalised assistance, either remotely or on-site.
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Projects
Targeted delivery of IT projects. From an insightful QuickScan to a smooth migration with immediately measurable results.
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Secondment
Flexible support for your IT team. Bring in temporary expertise in Apple products and a can-do attitude to help you achieve your goals more quickly.
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Blog
Apple IT knowledge and tips. Optimise your business IT environment straight away.
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Newsletter
Want to stay ahead of the game in Apple IT? Get the latest tips sent straight to your inbox.
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Privacy Statement

Root3 is responsible for the processing of personal data as described in this privacy statement.
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We do not have a Data Protection Officer (DPO), but we are happy to assist you with any questions you may have. Please contact us at [email protected] or +31 85 400 30 30.

This privacy statement supersedes any previous versions. We may update this privacy statement from time to time. Last updated: May 1, 2021.

Personal Data We Process

Root3 processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process, depending on the relationship we have with you:

  • First and last name
  • Organization name
  • Address information
  • Phone number
  • Email address
  • Gender
  • Job title
  • Bank account number
  • Resume (CV)
  • Cover letter
  • Education Details
  • Assessment Results
  • Contact history
  • Information about your activities on our website
  • Opt-in for the email newsletter
  • Open and click behavior in this newsletter
  • IP address

For what purpose and on what legal basis we process personal data

Root3 processes your personal data for the following purposes:

  • Processing payments
  • Sending our newsletter and correspondence
  • To be able to call or email you if necessary to provide our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • To improve the website and tailor our range of products and services to your needs.
  • Root3 also processes personal data when we are legally required to do so, such as data we need for our tax returns and employment terms.

Automated decision-making

Root3 does not make decisions based on automated processing regarding matters that may have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (such as by a Root3 employee).

How long we retain personal data

Root3 does not retain your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. In addition to the statutory retention periods, we apply the following retention periods for the following (categories) of personal data:

Contact information

In response to a service disruption report or complaint:
  • Retention period: up to 3 years after the service disruption or complaint is reported.
  • Reason: General analysis of disruptions at your location; any follow-up regarding the service provided.
  • Retention period: 1 year after the request.
  • Reason: General analysis; any follow-up regarding the reason for the request.
Jobapplication:
  • Retention period: up to 1 year after the conclusion of the job application process, if the candidate gives consent; otherwise, up to 4 weeks after the end of the process.
  • Reason: To allow us to contact the candidate at a later date regarding a new job opening.

Sharing personal data with third parties

Root3 does not sell your data to third parties and only discloses it if necessary to fulfill our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. Root3 remains responsible for these processing activities.

Cookies, or similar technologies, that we use

Root3 uses only analytical and functional cookies. These analytical cookies do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your web browser so that it no longer stores cookies. In addition, you can delete all information previously stored via your browser settings.

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization of your choice. If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions or comments regarding data processing, please send a detailed request to [email protected] To ensure that the request for access was made by you, in case of reasonable doubt, we will contact you to verify that you—and not someone else using your name—submitted this request. Root3 will respond to your request as soon as possible, but in any case within four weeks. Root3 would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How We Protect Personal Data

Root3 takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unintended disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at [email protected] or by phone at +31 85 400 30 30.