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Why Root3
The strategic partner for your Apple IT. We don’t sell hardware, but we do offer honest advice and a robust, secure working environment.
Partners
We work with the leading tech brands, such as Apple, Jamf and Microsoft. This enables us to integrate Apple seamlessly and securely into any environment.
Careers
Are you passionate about Apple and IT? Join our close-knit team of experts. Discover challenging projects, plenty of opportunities for growth and a unique culture.
Apple Premium Technical Partner
We are part of a select group of IT partners with Apple Premium Technical Partner status. This is the highest level of recognition within the global Apple Partner Network.

For your organisation, this means rock-solid guarantees: you’ll be working with certified experts who know the complex Apple business environment inside out. We combine this exclusive expertise with our ISO certifications to build an IT foundation that simply works and provides maximum security.
Managed Services
Proactive management of the Apple workplace. We take care of all your IT needs, so you can focus 100 per cent on your organisation.
Security
Security for all Apple devices. Protect your data and comply with regulations, without compromising on the ultimate Apple convenience.
Maintenance
Preventative maintenance of the IT environment. Through regular checks and updates, we keep all systems secure and up-to-date.
Help Desk Support
Fast IT support for the whole team. Get in touch with our Apple experts straight away for personalised assistance, either remotely or on-site.
Projects
Targeted delivery of IT projects. From an insightful QuickScan to a smooth migration with immediately measurable results.
Secondment
Flexible support for your IT team. Bring in temporary expertise in Apple products and a can-do attitude to help you achieve your goals more quickly.
Blog
Apple IT knowledge and tips. Optimise your business IT environment straight away.
Newsletter
Want to stay ahead of the game in Apple IT? Get the latest tips sent straight to your inbox.
root3 - Maintenance

Maintenance

Regular maintenance and ongoing development to ensure your IT environment continues to meet your organization's needs.

Good IT requires ongoing attention

New software, security requirements, and technological developments are constantly changing. What works well today may require adjustments tomorrow.

Without regular maintenance, configurations can become outdated, updates can be neglected, and issues can pile up. This can lead to security risks, system failures, and an environment that becomes increasingly difficult to manage.

With structured checks and targeted maintenance, you can keep your IT environment technically sound and prevent minor issues from escalating into major problems.

Keep your IT environment in shape

Through proactive maintenance, we periodically look beyond day-to-day management. We review the structure of your IT environment, analyze trends, and address areas for improvement in a targeted manner.

We review configurations, security settings, updates, and key components of your infrastructure. We also look ahead: what changes are taking place within your organization, and what technical adjustments are needed?

This ensures your IT environment remains aligned with the organization and prevents backlogs from accumulating.

maintenance

Our maintenance services

From health checks to ongoing support from a dedicated IT engineer and advice from a consultant.

  • Health Check

    A thorough assessment of your IT environment, management, and security. We evaluate your current setup, identify areas for improvement, and provide a concrete overview of improvements and quick wins.

  • Premium Services

    Periodic maintenance by a dedicated Root3 specialist. At scheduled intervals, we review and optimize the environment, analyze our findings, and collaborate on technical developments and decisions.

The benefits of scheduled maintenance

State-of-the-art technology, less backlog, and a focus on improvements that would otherwise be overlooked.
Better preparation
New operating systems, hardware, security requirements, or other changes? We’ll assess in advance what this means for your environment.
In-house expertise
With Premium Services, you’ll be assigned a dedicated Root3 specialist who is familiar with your environment and can translate new developments into concrete improvements.
Knowledge Sharing
Our engineers and consultants share their knowledge and findings with your IT team. This ensures that not only the technology but also the knowledge within the organization remains up to date.
Up-to-Date on Technology
We monitor updates, configurations, and key components to ensure that your environment continues to meet current technical requirements.
Early Detection
Regular inspections help identify anomalies and vulnerabilities before they develop into bigger problems.

Make room for improvement. Prevent your IT from coming to a standstill.

Prevent overdue maintenance from piling up and further development from stalling. Keep your IT up to date and address improvements in a targeted manner before they get left behind.

Frequently asked questions

What is the difference between Managed Services and Maintenance? Managed Services focuses on the day-to-day management and continuous monitoring of your IT environment. Maintenance, on the other hand, is intended for periodic in-depth reviews: checks, improvements, analyses, and advice. This ensures that even issues that receive less attention in day-to-day management are given systematic attention.
How often is a Health Check needed? We recommend a Health Check at least once a year. An additional check may be advisable following a major change, such as a new network or security architecture, a migration, or a significant change within the organization.
Are we locked into a long-term contract? A Health Check is a one-time service. We tailor Premium Services to your needs—for example, on a monthly or quarterly basis. We’ll establish clear agreements regarding this in advance.
Does Root3 only work with Apple environments? No. Maintenance can cover the entire IT environment, including workstations, servers, the network, the cloud, and security. Our Apple expertise is an important addition to this, especially in environments with many Macs, iPhones, or iPads.
Can you also work alongside our in-house IT team? Yes. Premium Services is ideal for organizations that handle day-to-day management themselves but want to draw on additional specialized expertise from time to time. We integrate seamlessly with your existing team and work processes.