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De Nieuwe Arts

Customer Case
Organization

De Nieuwe Arts
Industry
Health Care
Organization size
Large
SERVICES
Managed Workplace

Workplace Management for De Nieuwe Arts

De Nieuwe Arts is a young occupational health and safety service provider that supports employers in managing employee absenteeism and provides professional advice on absenteeism prevention and employee well-being. The organization, which prioritizes job satisfaction and the professional development of its physicians, has experienced steady growth in recent years.

“During our initial meeting, they immediately provided a very open and honest overview of the costs. They’re also always able to adapt quickly, so you know exactly where you stand right away. I really appreciate that—it’s essential for a small organization. Another thing I really like is that someone from Root3 comes to our office once a month. Anyone who has questions can drop by for support. We always receive an action plan in advance and, afterward, a summary of what was done. It’s very clear. And the personal contact makes it very easy to coordinate.”
Maarten HitmanThe New Doctor

Problem and Solution

Due to the tremendous growth they’ve been experiencing, a need arose for an IT service focused on workplace management. De Nieuwe Arts approached Root3 to ask if they could take over their entire IT operations. Since April 2021, they have been using Apple Managed Services, a comprehensive package for management, support, and consulting. Maarten Hitman, founder and physician, says, "As a small organization, you start out doing everything yourself, but at a certain point, it starts taking up too much of your time. In addition, as an occupational health and safety service provider, you simply have to keep your software and hardware in good order so that you can work safely in compliance with the law.” But that’s not all: De Nieuwe Arts wants to continue growing by 10 employees each year. To do so, it’s important that the software and hardware continue to work seamlessly. “But no matter how big we get, Root3 can effortlessly scale with us thanks to the scalability of Apple Managed Services.”

Result

Root3 now handles the complete management of De Nieuwe Arts’ IT environment. This means they’re in full control, ensuring our systems run smoothly and everything integrates seamlessly. “Root3 now handles all our software and hardware—that’s their area of expertise.” Plus, if we run into any issues, we can call or message them, and they’ll take care of it. It’s precisely that support and the monthly check-ups that led us to choose them and enter into a long-term partnership with them.

A completely hassle-free experience, just like De Nieuwe Arts?

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