Commonland

Time for a True Apple Specialist

Maxyne Leermakers is the Office Manager at Commonland and has seen the organization evolve from a startup into a mature organization with about 40 employees who are passionate about Commonland’s mission. At one point, Maxyne was spending a lot of time on IT matters, and it was time to take a more professional approach to the IT infrastructure.

“We used to work with another IT partner, but they focused on Windows, whereas we use Apple devices. Unfortunately, this wasn’t compatible in practice, which is why we switched to Root3,” explains Maxyne.

Cost-effective, time-saving, and completely hassle-free

In early 2022, Root3 implemented Apple Managed Services at Commonland, a solution for comprehensive workplace management. The setup on the Apple devices went smoothly, and after some training, Commonland’s staff were able to start using their devices—from the office in Amsterdam all the way to Zambia for a field visit.

“It’s great that Root3 takes care of everything for us. The Root3 support team is always there for us; communication is very pleasant, they respond quickly, and nothing ever gets left unresolved. Onboarding new employees is handled quickly with this solution, so we no longer have to waste time on that. And once a month, we have a maintenance day. On that day, someone from Root3 is on-site with us to address our maintenance issues. That visibility is helpful, because it encourages people to take better care of their devices.”

In summary, according to Maxyne, the solution is cost-effective and saves the organization a lot of time. And in this way, we ensure a sustainable and longer lifespan for our products, which is very important to us as an impact organization.

Root3: Long-Term Partner

“I’m full of praise for the fact that Root3 actively contributes ideas for solutions, is very flexible, and keeps Commonland’s costs in mind. This truly makes Root3 a long-term partner.”

According to Maxyne, Root3 also collaborates well with other partners. In the future, security and cybercrime will be on the organization’s agenda. Commonland has another partner in the field of security, but that partner, in turn, collaborates with Root3. The same applies to a partner specializing in project management software. Root3 is also working closely with this partner to ensure that the software’s implementation runs smoothly in the workplace.