The Sting

Modern Stores

In 2016, The Sting decided it wanted to start using iPad minis in its stores. Bart Overbeek informed Root3 of this plan, which led to an efficient solution from Root3 for setting up the iPads.

“In 2016, we decided we wanted to start using iPad minis in our stores. We wanted a solution that would allow store associates to take orders directly on the iPads. This way, an associate can assist a customer if a particular item isn’t available in the desired size or color in the store.”

This request stemmed primarily from the large number of creative people in our office who enjoy working with macOS and are accustomed to it.

“However, we have many creative people at our office who are used to working with macOS because the design software runs smoothly on it. Our internal knowledge of macOS is limited, so we’ve been relying on Root3’s knowledge and expertise for several years now. They assist our Mac users once every two weeks with all their questions and issues.”

Win-win situation

Root3 ensures that The Sting can conveniently install the developed software on all iPads. This means that when you turn on an iPad at The Sting, it is automatically equipped with the correct software. This allows, among other things, for remote management of the mobile devices. Think of remotely locking devices, installing software, or updating it. This saves The Sting time and money, says Bart Overbeek:

“Probably both, because by setting it up this way, we can easily provision our iPads with software. In this way, Root3 has helped The Sting take advantage of a number of features and benefits of Apple products.”

Bart Overbeek is satisfied with Root3’s approach and the collaboration with them: “They’re very eager to highlight these kinds of useful configurations. In our case, they identified this need well. We didn’t make any very rigid agreements regarding Root3’s involvement. We asked them to help out, but we didn’t have to draw up a detailed plan for it. The team at Root3 simply responded to that with great flexibility. That also aligns with our corporate culture: no-nonsense, pragmatic, and with a lot of freedom. We’re always looking for partners who fit that mold and can adapt flexibly with us; Root3 is one such partner.”